PetSmart is a well-known brand that operates as a retail chain catering to pets and pet owners. Founded in 1986, PetSmart is headquartered in Phoenix, Arizona, and has over 1,650 stores across North America. The company provides a comprehensive range of products and services, including pet food, toys, grooming services, and overnight boarding facilities. The brand also offers pet adoption services in partnership with various animal welfare organizations across the country. PetSmart is committed to providing a safe and healthy environment for pets and offers expert advice to pet owners on pet care. With a focus on convenience, value, and quality, PetSmart has become a one-stop-shop for all pet-related needs. PetSmart's mission is to make it easier for people to be great pet parents, and they continually strive to improve their services to achieve this goal.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
Actually, 4.5 stars. Very friendly, helpful. I was able to get everything I needed for my new puppy, except a couple items, 4 star. The nice lady who assisted us with engraving Leia's first ID, 5 star. She was so nice, helpful. And, she informed me of a puppy playtime they do once a month. Can't wait to bring Leia to this. She will have so much fun playing with the other puppies, I hope :)
We tried out this store, looking for more toys for our cockatiel. We were not overly impressed with the selection, especially since you sell birds. There was some stuff, but not as much as other locations we have been to. Staff was friendly!
Lexi was amazing with my Great Pyrenees! He is a very nervous and shy boy and they made him feel right at home. I could tell by the time I picked him up he was so happy and felt very comfortable with them which can be difficult for him! I could tell that Lexi worked very hard with him and it was not an easy job. He is a big boy with a lot of fur but she handled it like a champ. Lexi not only did an amazing job with him but gave me so many tips on how to treat his fur type in the future. I could tell she and her team loved my boy and were very passionate about helping dogs. So nice to know my boy was in a good hands while he was away from me! Sadly, I am moving to Wisconsin but if I wasn’t, I would no doubt take him here again!
Awesome Bath n’ Brush service done by Lexy!
I took my 16 month old husky here for puppy lessons taught by Sarah. My dog was wild, disobedient, completely out of control. Only 6 weeks later and despite his age my husky is a completely different dog. Sarah worked very hard with my dog and me. She took her time, had patience, showed us proper Discipline and reinforcing behaviors. I’m simply amazed with the outcome. I will recommend her to any and everyone. If you want a amazing and disciplined dog she is the one to go to. Special thank you to Sarah!
You can pretty much get whatever you want at PetSmart for your animal but I will say this their prices seem to be on the high side I'd probably go Amazon shopping but if you need it right away you can find it here.
I love the Pet Hotel here! I just moved to Naperville last year and went on vacation. A friend of mine recommended keeping my dog (small 20 lb. chihuahua/terrier mix) boarded at Petsmart. I was skeptical since it’s a store and the place I used to go to was just a daycare/boarding place and was very nice and clean. I did not want my dog to be kept in a cage. But Petsmart is amazing. I could tell that the staff took care of the animals, they provide daycare everyday for exercise, have suites for your pet, and offer extras like grooming and treats (for an additional charge). I was very happy with the boarding and grooming services here and will bring my dog here again this summer.
The staff is knowledgeable and friendly. I am in there every other week and always have good service!!
Location
976 Illinois Rte 59, Aurora, IL 60504, United States
Hours
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